HELLO!

WELCOME TO

CX TALKS

Please scan the QR Code for registration

or check the chat box.

“How to Deliver CX Excellence in Telkom Regional 2”

 

Hai Digisers 👋🏻

Sejak diterapkannya kebijakan PSBB sebagai dampak Pandemi COVID 19, kegiatan aktivitas belajar dan bekerja masyarakat dilakukan dari rumah. Sehingga, internet menjadi kebutuhan yang sangat penting dalam mendukung kegiatan sehari-hari masyarakat di tengah pandemi. Momentum ini menjadi peluang yang bermanfaat bagi Telkom dalam memberikan layanan terbaik kepada masyarakat. Penasaran bagaimana Telkom Regional 2 menyampaikan CX Excellence dalam memberikan pelayanan pelanggan terbaik?

Temukan jawabannya pada CX Talks “How to Deliver CX Excellence in Telkom Regional 2”.
Bersama Bapak Teuku Muda Nanta selaku EVP Telkom Regional 2.
Dipandu oleh Moderator Ibu Sri Safitri, selaku Deputy EVP CX & Digitalization BUMN.
Hadiri dan saksikan Agenda CX Talks pada:

Hari: Rabu, 28 April 2021
Waktu: 13.30-15.00 WIB,
Link Zoom: http://bit.ly/cxtalksapril21
Link UseeTV: https://www.useetv.com/live/CXTalksApril2021

Jangan sampai ketinggalan acaranya dan menangkan hadiah saldo LinkAja untuk peserta yang beruntung!

Meet The Hosts

GUEST STAR

Teuku Muda Nanta

Teuku Muda Nanta

EVP Telkom Regional 2

Manage operation and maintenance of Telco network especially access network for all customer segments, executing marketing and sales operation for all customer segment (Consumer, Business, Local Government and Wholesale), manage service operation for mobile network Telkomsel and Other licensed Operators, manage people including human capital development development, career management and human capital training, manage payment and collection for all customer segments, manage general affair operation process including procurement, asset management, safety and security and manage business planning and performance analysis and evaluation. 

MODERATOR

Sri Safitri

Sri Safitri

Deputy EVP CX & Digitalization BUMN

20+ years of experience in Telecommunication, Media & Technology with broad local & global experience in Managed Services, Cloud, IP Planning, Marketing, Sales, Strategic Planning & Execution, Project Management of Partnership & Alliance. Significant experience at corporate and marketing strategy, launching new businesses in Information, Media & Edutainment as well as setting up and managing a strategic partnership. Having an extensive skills in Negotiating, Solution Selling, Targeted Account Selling and Application Defined Networking as part of ICT Managed Solutions.

With broad experience in ICT, current focus now is to empower business in Indonesia through ICT solutions to increase their competitive advantage and to enable enterprises becoming a leading companies in their industry.

Previous Focus on mobile & fixed broadband, enriching contents, online marketing, social media, and building marketing communities. Interested in educating teachers and women on ICT as well writing on Digital Music and ICT solution for retail and enterprises.

Digisers

Ayo Join Sekarang!

Share This